The Carolina Theatre Box Office
Address: 310 South Greene Street, at the corner of Greene and Washington Streets.
Hours: Noon until 5:00 p.m. - Monday through Friday. The Box Office is also open 1 hour prior to each performance for that performance only.

Phone: (336) 333-2605

Online, please click  

There is an additional $1.50 Carolina Theatre Restoration Fee per ticket for events held at the Carolina (except films.)

An internet fee of $3.50 is added to each ticket bought online.

All patrons, regardless of age, are required to have a ticket for admission into the theatre.  

For most performances at the Carolina Theatre, Children are ages 12 and under and Seniors are 60 and over, unless otherwise stated in the event listing.

We are very proud of our family and friends that are serving in the Military.  Because of their courage and strength, we would like to offer a Military discount on tickets to any Carolina Theatre Presents shows.  Simply state that you are serving in the Military, or have served, when you call the Box Office to purchase your tickets. 

The Carolina Theatre is proud to accept the following credit cards:

Ticket Exchanges
Refunds are not offered on tickets, unless the show is canceled due to inclement weather or artist illness.

You may exchange your ticket to a "Carolina Theatre Presents" show for another "Carolina Theatre Presents" show. The Carolina Theatre must have the original tickets in-hand 48 hours prior to the performance to process any exchanges. You will be asked to pay any difference in ticket price as well as a $2 processing fee per ticket.

For those with Special Needs
The theatre offers orchestra level seating for patrons in wheelchairs. Assistive listening devices and large print programs are available.

Carolina Theatre's Inclement Weather Policy
If the artist is in town and can perform, the show will go on.  If you have concerns regarding the weather, please contact the Box Office (336.333.2605) before the event and we will be happy to exchange your tickets for a future event.  If the event IS cancelled, we will try to reschedule it and all tickets will be honored.  It is very important that you call and tell us your plans in the event of bad weather. If you do not call, your reservations will be treated as a ‘no-show’ and no exchanges will be made.

Seating Chart (click for printable version)